Troubleshooting Guide | ||||||
Language and RegionWhen you choose a language, Discoverer uses it to display menu commands, text in dialogs, and messages. The languages shown with an asterisk display English; however, the regional settings still take effect.Discoverer uses the language and region together to determine what type
of date fomat to use, how to sort data, and what currency symbol to use.
For example, if you choose French and France, Discoverer displays the date
in day-month-year format and displays currency with F, for French Francs.
JavaScriptDiscoverer requires a Web browser that supports JavaScript 1.2. This includes Microsoft Internet Explorer 4.x and higher and Netscape Navigator 3.x and higher. If your Web browser does not support JavaScript, the Discoverer Web pages will not function, and Discoverer will not load.Using Netscape Navigator browser with DiscovererDiscoverer requires that you use Oracle JInitiator with the Netscape Navigator browser. If you installed JInitiator, and Discoverer does not work properly, configure JInitiator.To configure JInitiator:
Using Microsoft Internet Explorer browser with DiscovererTo use Discoverer with Microsoft Internet Explorer, you must have Internet Explorer version 4.72.3110.8 or later. If you have the correct version of Internet Explorer, you are ready to use Discoverer. If you do not have the correct version, upgrade to the most current version of Internet Explorer. Microsoft provides free upgrades of Internet Explorer from their website.Note: Print this web page so that the instructions below are easier to follow. To find the version number of Internet Explorer:
To upgrade your version of Internet Explorer:
Note: If you have trouble downloading or installing Internet
Explorer, contact your Discoverer administrator.
Other items to check if Discoverer is not connectingIn general
Netscape Navigator users
Microsoft Internet Explorer users
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